Domestic ordering policies apply towards orders in USA, Canada, or Mexico.

Ordering


  •  Provide your name, company name, address, email, and phone number.
  • List the products you wish to order with part numbers and price.
  • Specify desired method of payment (DO NOT email credit card information).
  • Specify desired method of shipment.

For International orders, please view our Internaltional Ordering information.

Method of Payment


  • Prepay with a Company or Personal Check (drawn from a USA bank).  Payment must be in US Dollars and clear our bank before EMAC can ship the order.
  • Visa, Mastercard (call or fax only).  Subject to Restictions.
  • 10, 15, or 30 days Net (with approved credit)
  • Wire Transfer (view details)

Checks, transfer notices, and money orders drawn from international banks without an operating branch in the USA are not accepted.

Method of Shipment


Shipping Charges are calculated based on UPS shipping rates. These fees are based on dimension, weight, value, and the number of packages. EMAC, inc. ships to the United States (including Alaska and Hawaii) and most U.S. Territories.

Domestic orders are sent via United Parcel Service (UPS). When your order is completed and has been picked up by UPS, a confirmation email is sent to the email address you have provided. Included in that email is a UPS tracking number. If you do not receive your UPS notification, please check your spam folder or contact our Customer Service Representatives at 618-529-4525.

You will receive your UPS Ground order within 3-7 business days after it ships. UPS will e-mail you a tracking number when your order ships.

Note:

  • UPS does not deliver to P.O. boxes
  • Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted by UPS.
  • UPS requires a signature upon delivery ofr shipments over $400.
  • UPS will not provide service guarantee adjustments for late deliveries due to inclement weather.
  • For UPS Residental Delivery, add $5.00.

PLEASE NOTE: To ship same day, the order must be entered and available to ship by 10:30 AM CST. All orders entered after 10:30 AM CST will ship the following business day.  Please be certain to speak with a sales representative about lead time and availability before placing your order.

Next Day Air

Guaranteed Overnight Delivery by 10:30 a.m.  UPS Next Day Air features fast, reliable delivery to every address in all 50 states and Puerto Rico making it the right choice for all your overnight shipments. It provides Next-Day service on weekdays. Service is not available for Saturday or Sunday delivery. UPS will not provide service guarantee adjustments for late deliveries due to inclement weather.

Next Day Air Early AM

Guaranteed Early Morning Delivery.  When your shipments demand first-thing-in-the-morning delivery. It also provides reliable early-morning service on weekdays. Service is not available for Saturday or Sunday delivery. UPS will not provide service guarantee adjustments for late deliveries due to inclement weather.

Next Day Air Saver

Guaranteed Overnight Delivery by 3:00 p.m. Available in the 48 contiguous states. Shipments to residential locations within the Next Day Air Saver area are delivered by end of the next business day. Service is not available for Saturday or Sunday delivery. UPS will not provide service guarantee adjustments for late deliveries due to inclement weather.

Second Day Air

Guaranteed Second-Day Delivery.  On-time delivery throughout the U.S. and Puerto Rico by the end of the second business day. This is an economical alternative for time-sensitive shipments. Service is not available for Saturday or Sunday delivery. UPS will not provide service guarantee adjustments for late deliveries due to inclement weather.  Intra-Alaska shipments are not guaranteed.

Three-Day Select

Guaranteed Three-Day (business days).  Delivery offers the ideal mix of economy and guaranteed on-time delivery within the 48 contiguous states. Service is not available for Saturday or Sunday delivery. UPS will not provide service guarantee adjustments for late deliveries due to inclement weather.